McCrea’s ClimateCare · Home hot water solutions
Considering a rental for your next water heater? Talk with McCrea’s about equipment suited to your household and the rental options available for your home.
Whether you are replacing aging equipment or comparing renting with buying, start with a clear understanding of installation, payments, service coverage, and agreement terms.
Serving Renfrew, Arnprior, and surrounding Ottawa Valley communities.
Explore your options
Replacing equipment is an opportunity to review both your hot water needs and how you want to pay for the system. Here are three reasons to start the conversation.
If you are planning a replacement, compare a rental proposal with the cost of purchasing and installing a water heater. Start with the condition of your current equipment and the options suitable for your home.
Bring to the conversation Your heater’s approximate age, model, fuel type, and any recent service history.
More people at home, a renovation, or changes in daily routines may be reasons to review your setup. Describe when hot water falls short so equipment selection starts with the problem you want to solve.
Bring to the conversation Household size, bathrooms, and whether showers or appliances often run together.
If you prefer ongoing payments to an outright equipment purchase, ask for the available rental terms. Review the total commitment alongside the monthly amount.
Bring to the conversation Your budget, expected time in the home, and questions about service coverage, rate changes, and ending the agreement.
Equipment suited to your home
Start with how your household uses hot water and the equipment already in place. Tell McCrea’s about your current setup, any problems you want to solve, and changes you are planning for your home.
Ask which models are available under the rental program and what installation work each option would involve. Compare proposals based on both household needs and the full scope of the work.
Thinking about changing equipment types? If you are considering tankless equipment or a different fuel source, ask about rental availability and installation requirements before choosing a system.
Know what you are choosing
Ask for a written proposal that explains the equipment, installation, payments, and service arrangements. Use these questions to review the available plan with McCrea’s.
Confirm the recurring payment, taxes, any upfront charges, and how payments are collected. Ask whether the rate can change during the agreement.
Ask before deciding What will I pay initially, what will I pay over time, and which costs are separate from the rental payment?
Review delivery, installation, and removal of the existing equipment. Identify any plumbing, electrical, venting, or other site work that carries an additional charge.
Ask before deciding Does the quoted installation cover everything required at my property, including disposal or equipment return?
Clarify which repairs, parts, labour, and maintenance are included. Review exclusions and any responsibilities that remain with the homeowner.
Ask before deciding Who do I contact if the heater stops working, and when could a service visit result in an extra charge?
Review the agreement length and what happens if you move, cancel, replace the equipment, or want to purchase it. Confirm whether ownership ever transfers.
Ask before deciding What happens at the end of the agreement, and what charges or steps apply if my plans change sooner?
Two options to consider
Compare proposals for equipment that meets the same household needs. Look at initial costs, ongoing payments, service arrangements, and what happens when your plans change.
Swipe horizontally to compare both options.
| What to compare | Renting | Buying |
|---|---|---|
| Initial cost | Confirm any setup, installation, or other upfront charges in the proposal. | Review the equipment and installation price, including any additional site work. |
| Ongoing payments | Review the recurring rental amount, taxes, agreement length, and provisions for rate changes. | An outright purchase has no rental payment. If financing is used, compare its payments, interest, and terms. |
| Ownership | Confirm who owns the equipment and whether there is a purchase option or ownership transfer. | Review the purchase terms and any financing conditions associated with owning the equipment. |
| Repairs and maintenance | Check which services are included, what is excluded, and what upkeep remains your responsibility. | Review manufacturer and installation warranties, ongoing maintenance needs, and optional service-plan costs. |
| Moving or replacing equipment | Check transfer, cancellation, buyout, removal, and return provisions before making arrangements. | Consider removal or replacement costs and any outstanding financing obligations. |
| Cost over time | Include initial charges, recurring payments, possible increases, and services not covered by the agreement. | Include the installed price, financing costs if applicable, maintenance, and repairs outside warranty coverage. |
From questions to next steps
You do not need to choose a water heater before contacting us. Start with your current setup and what you would like to improve.
Share your location, current water heater, fuel type, and household hot water needs. Mention any equipment problems and whether you own or rent the existing unit. Ask how to send photos of the equipment and its location if needed.
Discuss suitable rental equipment and whether a site assessment is required. Review the installation scope, payment details, service coverage, and agreement terms. Ask for clarification on anything that is not clear.
Once you have selected an option and agreed to the terms, confirm equipment availability, scheduling, and access requirements. Clarify who will handle the existing heater and any return arrangements before the visit.
Your questions answered
Explore these common questions, then speak with McCrea’s about the equipment and rental terms available for your home.
Request a quote for the proposed equipment and installation. Ask for the recurring payment, taxes, upfront charges, and any provisions for future rate changes to be shown separately.
Confirm the installation scope in your written proposal. Ask whether it includes delivery, connections, removal of the old heater, and any plumbing, electrical, or venting changes needed at your property.
Review the specific agreement for parts, labour, service calls, and maintenance coverage. Ask about exclusions, additional charges, and any upkeep you are expected to arrange.
Ask McCrea’s which equipment types and models are currently available through its rental program. If you are considering tankless equipment, discuss your household demand and any installation changes before selecting a model.
Have your existing agreement available when discussing your options. Confirm any cancellation, buyout, removal, or return requirements with your current provider before arranging a replacement. Clarify who will handle each step.
Do not assume that ownership transfers automatically. Ask whether the proposed arrangement is a rental or rent-to-own agreement, whether a purchase option exists, and what happens when the term ends.
Review the agreement’s provisions for moving, transfer, cancellation, and buyout. Contact the rental provider before making arrangements so you understand the required steps and any associated charges.
Compare both options using equivalent equipment, installation scope, and the same time period. Consider your budget, service coverage, ownership preferences, and the total payments and responsibilities under each proposal.
Use the service contact listed in your rental agreement. If you are unsure whether McCrea’s is responsible for your equipment, call with the model details and provider information to discuss the next step.
Start with a conversation
Tell McCrea’s about your current water heater and what your household needs. Ask about available equipment, installation, and rental terms so you can decide with a clear picture of the proposal.
Serving Renfrew, Arnprior, and surrounding Ottawa Valley communities.
You do not need to know the model you want. These details will help start the discussion:
No hot water? Call to discuss the problem and current service availability.
