Just had new water heater installed. Nice work, professional, friendly. Can't ask for more
Displayed as “2 weeks ago” when collected on November 12, 2026.
Customer experiences
Read what customers have shared about their experiences with our team, from equipment installations and repairs to ongoing home comfort care.
A selection of reviews collected from our Google Business Profile.
Google review
Just had new water heater installed. Nice work, professional, friendly. Can't ask for more
Displayed as “2 weeks ago” when collected on November 12, 2026.
Google review
We had McCrea’s come to our farmhouse this past summer for some much needed upgrades to our HVAC system. Chris was very friendly and easy to work with, and he arranged for his team to come in promptly to complete the job. We are very pleased with the results and the professionalism of his employees. They also left our home spotless when their work was finished. We would highly recommend McCrea’s to anyone looking for HVAC services!
Displayed as “2 weeks ago” when collected on November 12, 2026.
Google review
We worked with Kevin, Chris and the team as we built our custom home. They were awesome every step of the way. We were first-time builders tackling an ambitious project and aiming for optimal energy efficiency, so we had many questions. Kevin was so patient and generous with his time during planning. He helped us find options that best suited our needs in the short and long-term. The whole team was friendly and reliable. Everything finished within budget. Chris was also amazing to walk us through the finished products and remain available for questions as we get settled into our new home. Highly recommend!
Displayed as “2 months ago” when collected on November 12, 2026.
Google review
Everything from the initial sales meeting to the seamless installation was professional and pleasant. We are very pleased with our experience with this company and would highly recommend them.
Displayed as “2 months ago” when collected on November 12, 2026.
Google review
Had a new Viessman Combi boiler installed, great product.
Chris was a great guy to deal with as was as all of his guys and not to forget Coralie the admin assistant who communicated everything so professionally, so helpful and quick.
The guys did it all in a day, old one out new one in, fantastic workmanship so professional and very easy to talk to, explained everything whilst on the job.
After the install they cleaned up as if they had never been there, so pleased with their workmanship.
I had a few follow up questions after the install and got instant replies, even sent a technician round to reassure me everything was good, just excellent.
I can thoroughly recommend McCreas, I had nothing but a great experience with all they did.
Displayed as “3 months ago” when collected on November 12, 2026.
Google review
We have been dealing with McCrea's for over 20 years in two homes. So far, we have purchased 2 fireplaces, one furnace, duct work, 3 air conditioners, a Napoleon BBQ, and a tankless hot water tank along with participating in their service plan.Their service and installation teams are always wonderful to deal with. They maintain a clean work site, clearly describe what they have completed during each visit and answer any questions you might have. We are grateful to have them looking after our HVAC equipment.
Displayed as “3 months ago” when collected on November 12, 2026.
Google review
We have used McCrea's in Renfrew twice now for our cottage. The first was a furnace/HRV repair, while the second was an A/C install. In both cases, our experience via email, phone, and in person was truly excellent. Everyone was friendly, professional, and always in good humour. We most certainly will continue to use their services for our HVAC needs.
Displayed as “3 months ago” when collected on November 12, 2026.
Google review
Two points. Last year I needed a propane connection for my new Generic Generator and they did a super job of digging a ditch for the line and hooking it up in a professional manner. This year I needed an old fuel oil tank to make a burn barrel and they gave me a recent removal for free, even helping us to load it onto a trailer. Bravo for a true community business.
Displayed as “5 months ago” when collected on November 12, 2026.
Google review
I had a very positive experience with McCrea's with special thank you to Will. My home presented some complexities, including air quality concerns and several areas that required careful review and follow-up. Because of the nature of the issues, multiple visits were needed to properly investigate, address, and remediate the problems.
Throughout the entire process, McCrea's was excellent to deal with. From the ladies at the frontline, sales team, to the service technicians, everyone was professional, courteous, patient, and responsive. The technicians took the time to assess the situation properly, explain their findings, and work through the issues until they were resolved.
I truly appreciated their commitment, professionalism, and customer service. I would not hesitate to recommend McCrea's to anyone looking for a reliable heating and air-conditioning company that stands behind its work.
Displayed as “5 months ago” when collected on November 12, 2026.
Google review
As a retired business woman in a service industry I know what top quality service means and McCreas Climate Care score top ratings on all points for us. From the first phone call with Carly, meeting with Will to the installation crew it was a combination of the professional knowledge and cheerfulness that made choosing this business to do a completely new install of heating and air-conditioning an easy decision. It was also a surprise to see the owner of this business in our driveway around 7.30am dropping off the new furnace...owners involvement was another positive sign we had made the right decision. Our new system is up and running and thankyou to the installation team ..always smiling and amazing.
Displayed as “6 months ago” when collected on November 12, 2026.
Your next step
Planning a home comfort upgrade or need help with your existing equipment? Tell our team about your home, your concerns, and what you would like to improve.
Renfrew, Arnprior, and surrounding Ottawa Valley communities.
